More than 150 business, industry and community leaders came together at the Lismore Showgrounds for the 2026 Norco Primex Business Leaders Luncheon, hosted by Business NSW Northern Rivers as part of Primex Field Days.
MC'd by Business NSW Northern Rivers Regional Director, Jane Laverty, the the theme of the day was Powering Regional Innovation, and brought together leaders from agriculture, education, technology, government and industry to explore the ideas, partnerships and opportunities shaping the future of the Northern Rivers.
The event also marked a significant milestone for the region, with Primex making its home at the Lismore Showgrounds after more than four decades in Casino. Throughout the afternoon, speakers reflected on the role major events play in driving economic activity, building confidence and creating opportunities for regional communities.
Thank you to our Presenting Partners, Telstra and Southern Cross University, along with our event partners, Lismore City Council and Primex, for their continued support of regional business and industry.
This event was part of our Regional Leaders program. We extend our thanks to the Strategic Partners who support this initiative, Clarence Property, Southern Cross University, Northern Rivers Housing, and TURSA, along with every Regional Leader in the network.
The Regional Leaders program is powered by the businesses and people who continue to invest their time, insight, and leadership into strengthening the Northern Rivers region and its future.
Opening the luncheon, Minister for the North Coast, Minister for Recovery and Minister for Small Business, The Hon. Janelle Saffin MP, spoke about the significance of Primex's move to Lismore and the important role events like Primex play in supporting regional economies, strengthening community confidence and showcasing the capability of the Northern Rivers.
The keynote address was delivered by Michael Hampson, Chief Executive Officer of Norco.
Drawing on Norco's experience as one of Australia's largest and oldest farmer-owned cooperatives, Michael challenged attendees to rethink how they approach innovation. His message was clear. Innovation is not only about launching new products. It is equally about improving processes, strengthening leadership, increasing efficiency and capturing more value from the work businesses are already doing.
Michael encouraged businesses to focus on value capture, operational discipline and leadership capability, arguing that long-term resilience is built through consistent execution rather than chasing every new opportunity. He also highlighted the competitive advantage of the Northern Rivers, encouraging businesses to embrace the region's reputation, provenance and entrepreneurial spirit when taking products and services to broader markets.
A highlight of the afternoon was a panel discussion led by Ben Roche, Pro Vice Chancellor (Research and Impact) at Southern Cross University.
The discussion explored the role of research, education and industry collaboration in creating the next generation of regional industries and opportunities. Ben highlighted the structural challenges facing agriculture, including disaster impacts, changing land use patterns and climate pressures, while also pointing to the region's long history of creating successful new industries including macadamias, blueberries, coffee and tea tree.
Joining the conversation were Professor Tobias Kretzschmar and Maxine Shea, Founder of The Hemp Collective.
Together, the panel examined how research partnerships can help regional businesses identify new opportunities, build value-added industries and translate local innovation into global markets. Industrial hemp featured as a practical example of an emerging industry with strong potential for the Northern Rivers, supported by collaboration between researchers, growers and industry leaders.
A recurring theme throughout the discussion was that regional innovation rarely happens in isolation. It comes from strong local networks, trusted partnerships and the willingness to work across industry, research and community sectors to solve real-world challenges.
Closing the formal program, Telstra Regional Australia Executive Loretta Willaton spoke about the role connectivity plays in supporting regional communities, businesses and industries.
Drawing on both personal experience and Telstra's work across regional Australia, Loretta highlighted the importance of resilient telecommunications infrastructure in regions that regularly face natural disasters and recovery challenges. She outlined Telstra's ongoing investments in network resilience, backup power systems, satellite-to-mobile technology and disaster preparedness across Northern New South Wales.
Loretta reinforced that connectivity is no longer a convenience. It is essential infrastructure that underpins business operations, education, healthcare, emergency response and economic development. She also encouraged businesses to build greater digital resilience through improved connectivity literacy, cybersecurity awareness and adoption of emerging technologies such as artificial intelligence.
The conversations throughout the afternoon reflected both the challenges and opportunities facing the Northern Rivers. From agriculture and manufacturing to research, technology and infrastructure, speakers highlighted the role collaboration plays in turning good ideas into regional outcomes.
The future of the region will not be built by any one organisation. It will come from businesses, industry, government, researchers and community leaders working together to create opportunities, solve problems and back the next generation of regional growth.
The conversations continued well beyond the luncheon, with guests gathering at the Clarence Property Business Hub to connect, share ideas and strengthen relationships across the region.

Minister for Small Business, Minister for The North Coast &
Minister for Recovery
Janelle Saffin MP is Minister for Recovery, Small Business and the North Coast, and Member for Lismore in the NSW Parliament.
A lifelong advocate for regional communities, she has served at all levels of government including in the NSW Legislative Council and as Federal MP for Page. From teaching and law to policy work in Timor-Leste with José Ramos-Horta, Janelle’s career reflects deep commitment to social justice and practical change.
Known for her fearless advocacy during times of crisis and recovery, she is a trusted voice for her community and a driving force behind local infrastructure and reform.

Michael has gained experience with the fast moving consumer goods industry across a number of different supply chains and countries. With a key eye for commercial value creation and capture, Michael has been a major driver of change and value appreciation in his current role of Chief Executive Officer at the iconic Norco Co-Operative, a 100% farmer owned co-operative, and previously at Bega Cheese via the various senior roles held during the growth of that company.
Michael’s professional achievements are excellent, with a number of key business making activities delivered under his leadership, such as;
· Improvement of total value returned to stakeholders by taking the profit of Norco Co-operative Limited from breakeven to record results in 24 months, delivering 30% more operating profit in the last 5 years, than the cumulative sum of the prior 20 years. In addition, increasing the payment to Norco’s farmer owners by $65m in the same period – a turn-around that has added sustainability to the Northern Dairy industry;
· Completion of major long term complex deals with offshore multinational organisations;
· Development of relationship with major retailers, including major long term supply agreements;
· Acquisitions – identification, transition and ongoing execution.
With core values of trust, honesty and empathy, along a strong sense of entrepreneurialism, Michael has gathered support of key management teams and boards to deliver results that were previously not part of the various organisation’s history, creating value for all key stakeholders.

As Pro Vice-Chancellor (Research & Education Impact), Ben leads the University’s strategic impact agenda in research and education.
As a human geographer, Ben is passionate about participatory approaches to sustainable development and the role that education and engagement can play in creating resilience, capacity and well-being in communities. He has taught, researched and practised in the areas of community-based learning, participatory planning, sustainable development and community engagement. Ben also provides advice to various organisations and governments on strategic approaches to education, engagement and development.
Ben's contribution to community engagement in higher education, specifically service learning in built environment disciplines, has been recognised through a national Carrick Citation. For this work, he also received the Edith Cowan Authentic Learning Award from the Higher Education Research and Development Society of Australasia. In 2019, Ben received the Australian Financial Review Higher Education Award for Best Industry Engagement and the Business Higher Education Roundtable Award for Excellence in Community Engagement for the national pilot program, Farming Together. Ben is the Immediate Past President of Engagement Australia.

Tobias co-leads of the Harvest to Health Research Impact Cluster at SCU, which integrates agricultural innovation with biomedical science for healthier people and healthier environments. He researches value-added niche crops with focus on natural products and bioactive compounds, supporting the Australian industrial hemp, medicinal cannabis, coffee, rice and tea tree industries.
He currently leads the Australian Industrial Hemp Program of Research and develops the Australian Coffee Program of Research, both key investments into regional emerging industries by AgriFutures Australia.
Prior to joining SCU he spent seven years at the International Rice Research Institute (IRRI), Philippines, supporting climate-smart rice science to improve the livelihoods of smallholder farmers across Asia.
Tobias has a PhD from the University of Zurich, Switzerland and an MSc from the Technical University of Kaiserslautern, Germany.

Maxine Shea is the founder of Hemp Collective, an award-winning Australian-made hemp hair, body and pet care brand manufactured in the Byron Shire for almost a decade. They are stocked in more than 300 stores across Australia. She is also an Executive Committee Member of iHemp NSW, advocating for the growth of Australia’s industrial hemp industry through education, regional development and sustainable manufacturing.
Last week, Maxine spoke at the Australian Senate Inquiry at Parliament House into the opportunities for the development of a hemp industry in Australia, helping represent the broader agricultural, environmental and regional economic potential of industrial hemp. Through both Hemp Collective and her industry advocacy work, she is passionate about supporting regional innovation, Australian manufacturing, sustainable agriculture and low-waste value-added industries.
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Loretta Willaton is the Regional Australia Executive at, where she works closely with regional, rural, and remote communities across the country to improve connectivity, digital capability, and customer outcomes.
With more than two decades of experience in telecommunications and regional engagement, Loretta has built a strong reputation for working alongside local communities, industry, and business to tackle the practical challenges facing regional Australia.
She is passionate about digital inclusion, resilient infrastructure, and ensuring regional communities have access to the technology and support needed to grow and thrive.
At Telstra, Loretta leads initiatives focused on strengthening regional connectivity, supporting local businesses, and helping communities adapt to changing technologies and economic opportunities.
Each guest has received selection of products sourced from our Regional Leaders and The Hemp Collective
From hemp lip balm and Manuka honey gummies to roasted nuts, dried fruit, and chocolate-filled cone tips, these products reflect the creativity, quality, and innovation coming out of our region.
We encourage you to enjoy your gift and support the businesses behind them. Every product tells a story about the people, produce, and ideas that make the Northern Rivers such a strong and distinctive part of regional Australia.
We also encourage you to enjoy a delicous Norco flavoured milk or iced coffee - Thanks Norco!
Thank you to the businesses who generously contributed today’s treats and helped showcase the quality and innovation coming out of the Northern Rivers.
Business NSW Northern Rivers thanks everyone who attended the 2026 Norco Primex Business Leaders Luncheon and contributed to the conversation.
Finally, thank you to our Regional Leader members and Strategic Partners of the Regional Leaders Program, Southern Cross University, Clarence Property, Northern Rivers Housing & Tursa. Events like this are made possible through your continued commitment to strengthening the Northern Rivers and creating opportunities for regional businesses, industries and communities to thrive.