The Aged Care Act 2024 marks one of the most significant transformations in Australia’s aged care sector in recent history. As regulatory expectations rise, aged care providers must prepare to adapt swiftly and strategically to maintain compliance and deliver high-quality care.

Watch our webinar in partnership with Softlabs, Navigating the new Aged Care Actwhere industry experts will unpack the new legislation and share practical strategies to help your organisation manage the changes ahead with confidence.

 

Key takeaways:

  • Understand the key reforms and their long-term implications
  • Learn how changes will impact providers, carers and professionals
  • Explore practical steps to maintain compliance and minimise disruption
  • See how digital tools can streamline operations and improve efficiency

Speakers

Lakshmi Pillamarri

Lakshmi Pillamarri

Managing Director | SoftLabs

With 25+ years leading digital transformation, Lakshmi is a seasoned expert in tech integration for Aged Care. As Managing Director at SoftLabs, she drives innovation and efficiency through automation and user-centric software, bridging tech and care to deliver better outcomes for providers and residents alike.

Gary McDonald

Gary McDonald

Territory Manager, Sales | Epicor

Gary has spent 40 years in the technology and digitisation space, previously working at Oracle, Infor and EXE Technologies, and now at Epicor. In aged care, he has helped many organisations improve operational efficiencies and financial reporting while complying with ever-changing regulations and enabled integration across systems to ensure better processes.

Dr Nigel Palmer

Dr Nigel Palmer

Senior Policy Manager, Skills and Education

Dr Nigel Palmer is a Visiting Fellow with the Australian Studies Institute at the Australian National University. He brings a wealth of experience in tertiary education policy and practice to his role with Business NSW.

Caroline Smith

Caroline Smith

General Manager | Apprenticeship Careers Australia

Caroline Smith, CPA, is a strategic executive with expertise in finance, operations, and commercial leadership. Currently GM at Apprenticeship Careers Australia, she has held senior roles at St Vincent’s Health and Mission Australia, driving transformation, efficiency, and growth across the education, commercial, and not-for-profit sectors.