Why Enter? Key dates. FAQs. Hype reel.
nsw Tourism Awards 2022
Entrants Support
The Australian Tourism Awards and NSW Tourism Awards have always celebrated the hard work and dedication needed to create quality tourism experiences. Considering the past couple of years we think this holds deeper meaning.
key dates
- Wednesday 15 June: Nominations close
- Wednesday 8 June: Entrant Support sessions commence. See all webinar topics, times and dates
- Wednesday 3 August: Non-accredited entrants to submit Business & Accommodation standards
- Wednesday 13 July Draft Submissions open Optional; Entrant Support
- Wednesday 3 August Draft Submissions close
Optional; Entrant Support - Wednesday 24 August Submissions final deadline
- August / September Offical judging starts
- August/ September Business verification meetings
(if applicable) - Wednesday 28 September Finalists announced
- Thursday 17 November 2022 Gala Awards Dinner, Luna Park Sydney
Entrant Support sessions
video replay
To attend these sessions live visit the Entrant Support webinar series page
8 June - Information Session 1: Increase online reviews, boost your submission. Watch video
21 June - Information Session 2: First time entrants Watch video
22 June - Information Session 3: Past entrants. Watch video
28 June - Entry Writing Masterclass: Business Development. Watch video
05 July - Entry Writing Masterclass: Marketing. Watch video
12 July - Entry Writing Masterclass: Customer Experience. Watch video
19 July - Entry Writing Masterclass: Responsible Tourism. Watch video
26 July - Entry Writing Masterclass: Introduction. Watch video
2 Aug - Q & A Session 1
9 Aug - Q & A Session 2
What's new in 2022!
The Australian Tourism Awards and NSW Tourism Awards have always been about celebrating the hard work, resilience and dedication made to create quality tourism experiences.
2021 saw many challenges faced by business, with some similar, and some different across the states/territories and sectors.
This year’s awards program will see us continue to celebrate excellence, to reward business innovation and exceptional customer service, as well as championing the resilience of our industry.
A consumer element will apply to the judging process and we are pleased to announce that the 2022 program will continue to incorporate a more encompassing scoring system where various elements, including consumer reviews and online review, will contribute to the overall result.
Qualifying Period
The qualifying period for the 2022 NSW Tourism Awards returns to be one year only, i.e 1 July 2021 to 30 June 2022.
RESPONSIBLE TOURISM QUESTIONS RETURN
A section on Responsible Tourism will be included in the 2022 NSW Tourism Awards submission. This section will include questions such as:
- How have you considered and progressed your environmental responsibilities during the qualifying period? This question requires you to outline how you have considered and acted on reducing or improving (whichever applied) your overall impact on the environment.
- How have you considered and progressed your social and economic responsibilities during the qualifying period? This question requires you to outline how you have considered and acted on supporting the local community and businesses.
- How have you considered and progressed your ethical responsibilities during the qualifying period? This question requires you to outline how you have considered and acted on your business ethical responsibilities.
Refer to the criteria and questions of individual categories for specific questions.
WORD COUNT
Having reinstated the Responsible Tourism questions, the word count for most categories will be 10,000 words. Refer to the criteria and questions of individual categories for further details.
Scoring
Each submission will be scored on the following elements
- Written submission
- Online review
- Consumer ratings do not apply to some categories, see Rules of Entry for more information
The business verification meeting is NOT scored in NSW.
SUB-QUESTIONS
- Return to sub-questions within the submission.
Refer to the criteria and questions of individual categories for further details.
NSW TOURISM
AWARDS 2022
ENTRANT RESOURCES
General support
- Rules and regulations A must read!
- Awards Portal user guide
- Portal troubleshooting
- Business Standards user guide
- Business Standards checklist
- Accommodation Standards user guide
- Accommodation Standards Star Ratings checklist
- Judges' feedback - past entries - be sure to read this before getting started.
- Image guidelines - updated rules and compliance measures for the image gallery - don't be disqualifying yourself.
- Business Verification Meeting checklist - NEW
- Main online review requirements
- Online review requirements - Tourism Marketing & Campaigns - NEW
- Online review requirements - Festivals & Events - NEW
- Covid-19 Timeline NSW - NEW
These resources are intended to help entrants prepare their submission by providing information, guides and tips.
Tourism Insights & Data
- Destination NSW - Stats & Facts
- NSW Visitor Economy Strategy 2030
- Australian Bureau of Statistics (ABS)
- Tourism Australia Statistics market profiles, performance and consumer research.
- Thrive 2030 - the reimagined visitor economy
- Tourism Research Australia (TRA) The economic value of tourism in both international and domestic markets.
Checklist 2022 - before you start
- Read What's new in 2022 for important changes
- Read the guide How-to nominate via the awards portal
- Read the Rules and Regulations - there are changes
- You want hints? Read the Judges' feedback from 2021. All the hints!
- Download your category's questions and criteria from the Categories & Criteria page, you cannot do this without them. Plus the tips say exacty what the judges are looking for (want hints?).
- Read the Hall of Fame Rules
- Read the ReviewPro Guide for Consumer Rating Score and
- Watch the ReviewPro how-to training video
draft submission review
Would you like a final, professional set of eyes reviewing your submission before you enter it?
WHAT IS THE DRAFT SUBMISSION REVIEW PROGRAM?
It's a complimentary submission review service provided every year by the NSW Tourism Industry Council in partnership with Destination NSW. The free offer is available to all fully paid entrants of the NSW Tourism Awards. Entrants participating in the Entrant Support Program will have their final draft submission reviewed by tourism specialists in our Entrant Support Partners group, and will receive written feedback in a personalised report which will highlight opportunities for improvement.
DRAFT SUBMISSION REVIEW DEADLINE
3 AUGUST 2022
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2021 Bonus Support Sessions: ASK THE EXPERTS
Led by members of the judging panel, each Ask The Experts webinar session focuses on a specific part of your submission, with an informal Q&A toward the end on any aspect of the awards program. This is your opportunity to have all your specific questions (big or small) answered.
Business Development
+ General Q&A
Natalie Bramble & Karina Groth
Customer Experience, Intro
+ General Q&A
Natalie Bramble & Karina Groth
All About Marketing
+ General Q&A
Natalie Bramble & Adam O'Neill
This webinar is designed to guide your submission responses to;
Q3: Marketing.
How to present your strategies for growth and recovery.
Q4. Customer Experience
How to show your quality visitor experiences and inclusive practices
Download session #3 slides
See below for Entrant Support Sessions #1 and #2
The NSW Tourism Awards is committed to making your experience a rewarding one.
2021 Entrant Support session 2 - Submission Guide
This webinar is designed to guide your submission responses to;
Q1: Introduction.
How to nail your intro.
Q2: Business Development.
How to present your plans for recovery and growth.
Download session #2 slides
See below for Entrant Support Session #1 - Let's Get Started, with Rose Jacobs.
The NSW Tourism Awards is committed to making your experience a rewarding one.
2021 Entrant Support Session 1 - let's get started!
16 June, 2021. The first in our Entrant Support Session features a panel of experts who generously share their insights and advice to guide entrants' expectations on their exciting journey in the NSW Tourism Awards 2021.
We are delighted to share this recording for those who couldn't make it (and for those who want a refresher!) Scroll to 1 minunte 40. Enjoy!
The NSW Tourism Awards is committed to making your experience a rewarding one.